Safe Entertainment 18+ Only

Footem Responsible Gaming — Keep the Fun in Control

Footem believes entertainment is truly enjoyable only when experienced mindfully and within safe limits. We place the highest importance on the mental and financial well-being of every player in Bangladesh. On this page, you'll find guidance on how to enjoy gaming responsibly, when to take a break, and where to find support when you need it.

Safe Gaming Environment Set Time Limits Keep Your Budget in Check Self-Exclusion Available Mental Health Protection 24/7 Support Center Family Protection Tools Loss Limit Setting Safe Gaming Environment Set Time Limits Keep Your Budget in Check Self-Exclusion Available Mental Health Protection 24/7 Support Center Family Protection Tools Loss Limit Setting

Core Principles of Responsible Gaming

Key things to always keep in mind for healthy entertainment.

Set a Budget

Before you start gaming, decide how much money you can afford to spend. Only use funds whose loss would have no impact on your daily life. Never game with borrowed money or savings. Set a specific limit before each session and stop when you reach it. Maintaining financial discipline keeps gaming enjoyable at all times.

Stay Time-Aware

Set a specific limit on how much time you spend gaming and stick to it. Long, uninterrupted gaming sessions reduce focus and decision-making ability. Take regular breaks and spend time with family and friends. Stay mindful that gaming doesn't interfere with your work, sleep, or social life. A balanced use of time is the key to healthy living.

View as Entertainment

Always treat gaming as a form of entertainment, not a source of income. Play for fun, not in the hope of winning. If you lose, accept it as the cost of entertainment rather than feeling discouraged. After a win, avoid the urge to place bigger bets out of excitement. Playing with a healthy mindset makes every session enjoyable.

Self-Exclusion Option

If you feel gaming is getting out of control, use the self-exclusion feature. The footem platform allows you to temporarily close your account for a set period. Making this decision is not a sign of weakness — it's a brave and conscious step. While self-exclusion is active, you will not be able to access your account. Contact our support team for assistance.

Family & Loved Ones

Talk openly with family and trusted friends about your gaming habits. Take your loved ones' concerns seriously and respect their opinions. If family members are worried about your gaming, that's an important signal. Keep your account details private to prevent minors from accessing gaming. Family relationships and trust are always more valuable than gaming.

Warning Signs

Certain signs indicate that gaming may be becoming a problem. Repeatedly playing to chase lost money, lying about gaming, or feeling restless when you can't play — these are concerning signs. Difficulty focusing on work or studies and developing financial problems are also warning signals. If you notice these signs, take a break immediately and seek professional support. Acknowledging the problem is the first step toward a solution.

Our Protection Tools & Support

Footem has a number of effective tools to help keep your gaming experience safe on the platform.

Account Limit Controls

You can set daily, weekly, or monthly deposit limits from your account settings. Once a limit is set, it takes effect immediately, and a waiting period applies if you want to increase it. This protects you from overspending in the heat of the moment. Session time limits can also be set, which will automatically alert you after a specified period. These tools are completely free to use and can be activated at any time.

Cooling-Off Period

If you want to take a temporary break, activate the cooling-off period. During this time, you will not be able to log in to your account or place any bets. You can choose a break duration ranging from 24 hours up to 30 days. The period cannot be cancelled before it ends, which helps you stay committed to your decision. This feature is completely confidential and has no negative impact on your account history.

Gaming History Review

Your account gives you full access to your gaming history, where you can view the time, spending, and outcome of each session in detail. Reviewing this information regularly helps you understand where your gaming habits are heading. Check your monthly summary to compare actual spending against your budget. This transparency helps you make informed decisions. Your data is always in your control and can be downloaded at any time.

Help & Advice

Our support team is available seven days a week, twenty-four hours a day for any gaming-related concerns or issues. If you feel gaming is having a negative impact on your life, don't hesitate to contact us. We can connect you with professional support organizations. All conversations are completely confidential and conducted in a non-judgmental environment. Asking for help is an act of courage, and we are always here for you.

FAQ

Answers to frequently asked questions about responsible gaming.

There are some common signs to watch out for. If you're spending more than your set budget, repeatedly playing to chase lost money, or feeling restless when you can't play — these are warning signs. Hiding gaming from family or friends, neglecting work or studies, and disrupted sleep or eating routines are also concerning signs. In this situation, take a break immediately and contact our support team.

No, self-exclusion is not permanent unless you request a permanent closure. You can activate self-exclusion for a set period — such as 30 days, 6 months, or 1 year. Once the specified period ends, you have the option to reactivate your account. However, self-exclusion cannot be cancelled before the set period ends, which keeps your decision protected. For permanent closure, contact our support team.

No, the footem platform is strictly for users aged 18 and above. Age is verified at registration and minors are not permitted to open an account. Keep your account password secure and make a habit of logging out to prevent minors from accessing your device. If you suspect a minor is using the platform, notify us immediately. Protecting children and teenagers is one of our highest priorities.

Yes, deposit limits can be changed, but reducing a limit takes effect immediately. Increasing a limit is subject to a waiting period, which protects you from making impulsive decisions. This system is intentionally designed so you can make well-considered choices. To change your limits, go to your account settings or contact our support team. Your financial protection is our primary goal.

Need Help? We're Here

At footem, we believe every player deserves a safe and enjoyable experience. If you or someone you know has concerns about gaming, reach out to us today. Our trained support team is always ready to point you in the right direction. It's never too late to ask for help — take that first step today.

English বাংলা