From registration to payments, login to gaming — find answers to any question about using footem here. This FAQ page, written in plain language for users in Bangladesh, will make your experience even easier.
The most frequently asked questions about creating and managing an account on footem are compiled here.
Opening a new account on footem is very easy and takes just a few minutes. First, go to our registration page and fill out the form with your name, mobile number, and password. Make sure to provide accurate information, as it will be needed for identity verification later. After submitting the form, a verification code will be sent to your mobile. Once you enter the code correctly, your account will be activated and you can start using the platform right away. Registration is possible from anywhere in Bangladesh, on mobile or computer.
To register on footem, you need your full name, an active mobile number, and a strong password. Providing your date of birth is also mandatory, as our platform is for users aged 18 and above only. Providing an email address is optional, but it is recommended for account recovery purposes. All information must be accurate and your own — using someone else's information may result in account cancellation. Do not share your password with anyone for security purposes.
No need to worry if you forget your password — use the "Forgot Password?" option on the footem login page. Enter your registered mobile number and a reset code will be sent to you. Enter the code, set a new password, and confirm it. The new password should be at least 8 characters long, and mixing numbers and special characters improves security. After resetting your password, you will no longer be able to log in with the old one, so store your new password somewhere safe.
No, according to footem's rules, each individual may only operate one account. If an attempt is made to open multiple accounts using the same mobile number or ID, the system will automatically detect it. Violating this rule may result in all associated accounts being permanently closed. If you have an issue with your existing account, contact the support team instead of opening a new one. Our team is able to resolve issues quickly.
Learn more about depositing and withdrawing money on footem. We support all popular payment methods in Bangladesh.
Footem supports the most popular mobile banking methods in Bangladesh, including bKash, Nagad, and Rocket. Deposits via local bank transfer are also available. All transactions are completed in Bangladeshi Taka (BDT), so there is no hassle of currency conversion. The minimum deposit amount is kept very low so that all types of users can get started easily. Each deposit is typically credited to the account within a few minutes.
Withdrawal requests on footem are typically processed within 1 to 24 hours. Withdrawals via mobile banking methods (bKash, Nagad) are the fastest and are completed within a few hours in most cases. Bank transfers may take slightly longer, especially on weekends. Before making a withdrawal, make sure your account is fully verified, as withdrawals from unverified accounts may be delayed. Contact the support team for any issues.
Footem generally does not charge any additional fees on deposits. There are no platform fees for withdrawals either, however your payment provider (such as bKash or a bank) may apply their own transaction fees. It is a good idea to check the fee structure of the relevant payment method before making a transaction. footem always ensures transparent transactions and there are no hidden charges. Visit our terms and conditions page for more details.
Find answers to frequently asked questions about footem's gaming experience, betting rules, and live casino here.
Footem offers various gaming options including Sports Betting, live casino, Dragon Tiger, PP Live Casino, and basketball tournaments. In the live casino section, you can play directly with real dealers, providing a unique experience. In the Sports Betting section, you can place bets on football, cricket, basketball, and other international leagues and tournaments. Read our guide pages for the rules and strategies of each game. New games and events are added regularly, so there is always something new on the platform.
Yes, footem is a fully mobile-optimized platform. All features are accessible via browser on both Android and iOS devices. Live games, betting, deposits, withdrawals — everything can be done easily on mobile. Most users in Bangladesh use footem on mobile, so we give mobile experience the highest priority. As long as you have an internet connection, you can start playing from anywhere.
If you experience a technical issue during a live game, first refresh the page and check your internet connection. If the problem persists, clear your browser cache and try again. If a game disconnects mid-session and your bet is affected, notify the support team immediately — we will review the logs and resolve the issue. footem's servers are monitored 24/7 and downtime is kept to a minimum. When contacting support, providing the game name, time, and a description of the issue will help resolve it faster.
Learn about the measures footem takes to ensure the security of your personal information and funds.
Footem uses SSL encryption for all data transfers. Your personal information and financial transactions are fully protected. No information is shared with third parties.
Footem follows a KYC verification process to ensure account security. This protects your account from unauthorized access. Once verification is complete, the withdrawal process also becomes faster.
Your personal information is stored and managed in accordance with our privacy policy. Information is not used for any marketing purposes. To learn more, read our Privacy Policy Read.