Footem Privacy Policy — Your Data Is Our Responsibility

When registering on the footem platform, your name, email address, mobile number, and date of birth are collected. National ID or passport information may be requested for identity verification purposes. Payment method details, such as mobile banking numbers, are stored to facilitate financial transactions. Your device type, browser information, IP address, and login activity logs are automatically recorded while using the platform. Session data is collected via cookies and similar technologies to improve your browsing experience. We only collect information that is necessary to provide platform services and ensure security.

Collected information is primarily used to manage your account, process transactions, and provide customer support. Your activity data is analyzed to ensure platform security and detect fraudulent activity. By analyzing your preferences and usage patterns, we work to further improve the platform experience. Information may also be used to fulfill applicable legal obligations and meet regulatory requirements. Your contact information is used to send important updates, security alerts, or account-related notifications. Information is not shared with third parties for marketing purposes without your explicit consent.

Footem never sells your personal information or transfers it to third parties for commercial purposes. Limited information may be shared with trusted financial service providers for payment processing, solely to complete transactions. Information may be disclosed in compliance with applicable law in response to legal orders or legitimate requests from government authorities. Minimal necessary information is shared with the platform's technical service partners to support operations, and they are bound by strict confidentiality agreements. Before sharing information with any third party, we ensure that party maintains appropriate security standards. Our partnership relationships are fully transparent and committed to protecting user interests.

You can view and update the personal information stored in your account at any time. You have the right to request correction of inaccurate or incomplete information, and we will process it as quickly as possible. In certain circumstances you may request deletion of your information, though some data may need to be retained for a specified period due to legal obligations. The option to opt out of marketing communications is always available and you can change this preference at any time. You also have the right to object to the processing of your information and, in certain cases, to restrict processing. Our support team is available seven days a week, twenty-four hours a day to assist with any complaints or requests related to your data protection.

The footem platform uses cookies to enhance your browsing experience, helping to keep your login session active and remember your preferences. In addition to essential cookies, functional cookies are used to ensure various platform features work correctly. Through analytics cookies, we understand how users are using the platform and where there are opportunities for improvement. You can control or disable cookies from your browser settings, though this may limit some platform functionality. We do not use third-party tracking cookies and your online activity is not tracked across other sites. We only use essential and functional cookies and respect your privacy.

To protect your personal and financial information, footem uses industry-standard encryption technologies, including SSL/TLS connections. Our servers and databases undergo regular security audits and the latest security patches are applied. Two-factor authentication is available to prevent unauthorized account access, and suspicious login attempts are automatically detected. Our staff only have access to the information necessary to perform their duties, and all are required to comply with strict confidentiality policies. Secure cloud infrastructure that meets international security standards is used for data storage. In the event of a security breach, we will promptly notify affected users and take the necessary steps.

Footem reserves the right to update this privacy policy at any time, and users will be notified in advance of significant changes. The latest version of the policy will always be available on this page, along with the date of any changes. Continued use of the platform after changes are made will be considered as your consent to the new policy. If you have any questions or concerns about the privacy policy, please contact our FAQ Page visit our FAQ page or contact our support team directly. We respect every user's right to privacy and are continuously working to improve data protection. We always operate with transparency and are committed to protecting your information.